Now, last weekend I took out the chart to be kitted up and start - and found that all the colours are whites/grays/blacks - so basically they have charted the picture in black/white. This is not at all what I have asked for, indeed I quite like my colourful wedding outfit and really wanted this to come out in the chart. They have also cropped the picture - and I think this improves it actually. I'm not sure whether the black/white was done by mistake, or maybe the picture can only be charted in black/white? I have no experience of this, and I'm a bit dissappointed.
Question is, what to do now?
1. Have it re-charted by a different company?
2. Go back to DMC and ask them?
3. Or stitch it in black.white?
So, what do you think?